Telecoil guide | OTC ePortal

Telecoil is Setting 5 ('Phone') in your ATLAS OTC Hearing Aid

What is it

A small coil inside hearing aid that picks up magnetic signals from compatible sound systems
Acts as a miniature wireless receiver and improves sound clarity

When can it be used

To use telecoil feature with cellphone

Select Telecoil setting on ATLAS OTC hearing aid
The telecoil picks up magnetic fields generated by phones and converts these fields into sound
Turn on Telecoil setting in phone - generally should be in Settings>Accessibility. Can also be listed as 'HAC' setting, hearing devices, hearing aid support. Check phone manual or ask retailer to find this setting
Try moving your hand to find the best position. The hearing aid microphones that pick up sounds are behind your ear

Follow these steps to use telecoil setting with phone

Select Setting 5 - 'Phone' - in your hearing aid
You might hear a faint buzzing sound as the telecoil is picking up other signals in the room, this goes away as you use your phone which has a stronger signal
Move away from nearby devices like a charger, speaker, monitors, to avoid magnetic interference
Turn on HAC mode in your phone
Likely to be in Settings>Accessibility. Can also be listed as 'HAC' setting, hearing devices, hearing aid support, check phone manual or ask retailer to find this setting
Hold phone close to your upper ear and try different ways of holding the phone for best clarity
Adjust phone volume, then hearing aid volume

Follow these steps to use telecoil in public places with hearing loops

Look for symbol indicating hearing loop availability
Move away from sources of interference (fluorescent lights, monitors, electrical panels)
Select Setting 5 - 'Phone' - in your hearing aid
For better clarity, try moving to a different position — signal strength can vary across a room

Learn more about Assistive Listening using telecoils in 'Improve Hearing Health' section